RouteThis is a leading Smart Home CX platform that gives customers easy to follow guidance to quickly troubleshoot and resolve most WiFi-related connectivity issues themselves. If a support call is needed, RouteThis provides the agent the information and in-home network visibility to pick up where the customer left off, reducing call resolution time and customer frustration. The 100% software-based platform is network passive, non-intrusive and requires no network-attached hardware.

RouteThis is a leading Smart Home CX platform that gives customers easy to follow guidance to quickly troubleshoot and resolve most WiFi-related connectivity issues themselves. If a support call is needed, RouteThis provides the agent the information and in-home network visibility to pick up where the customer left off, reducing call resolution time and customer frustration. The 100% software-based platform is network passive, non-intrusive and requires no network-attached hardware.

Locations:

Remote

Founded: 2013

Company Size: