Articles
Four IoT Customer Support Strategies For Innovative Businesses
Most IoT projects fail because companies put blinders on and stay in their ecosystem. Here are four customer support strategies for innovative businesses.
Cygnus
Becoming A Customer Support Hero In an IoT World
How do you become a customer support hero? Here are some ways to look at and adapt with your customer support representatives.
Cygnus
How Smart Retailers Can Deal With Costly Returns
IoT devices have become more sophisticated with the growth of the industry, creating complexity that can occasionally drive away potential customers. Businesses need to concentrate on making the setup and use of these devices as intuitive and straightforward as possible.
Cygnus
Remote Customer Support: What Are the Benefits?
Implementing remote customer support solutions reduces costs, streamlines operational efficiencies, and empowers support technicians.
Cygnus
