Articles
10 Ways AI is Transforming the Customer Experience
These days, customers have extremely high expectations for online retailers. Oftentimes, it takes just one bump or minor inconvenience on the customer journey to lose a buyer and gain a bad review. Who can blame them, in an age when the most successful companies are able to tailor their offerings and communication channels to meet customers’ every need?
Eric Limer
How Digital Twins Can Help Retailers Give More to Food Banks
A large portion of the food we waste is in perfectly good condition for human consumption, especially considering there is a large number of food-insecure people. Food wastage occurs at all levels of the supply chain, from farms to distributors to consumers. Food that would otherwise end up in a landfill is contributing to greenhouse gases; it can, however, be renewed as a resource by redistributing it to various channels to engage these people in need.
Eric Limer